Refund Policy

• Order cancelled before dispatch.
• Return approved under our return policy.
• Damaged or wrong item delivered (with photo proof within 7 days).
• Order undeliverable due to our error.

Once a refund is approved, we initiate it within 24–48 hours. Razorpay then settles the amount based on your payment method:

• UPI / Wallets: 1–3 business days.
• Credit/Debit cards: 5–7 business days.
• Net banking: 3–5 business days.

Refunds are issued to the original payment method only. We do not issue cash refunds. Store credit may be offered as an alternative if you prefer — it never expires.

Partial refunds may be issued for items returned in less-than-original condition, returns received outside the 3-day window, or shipping fees on non-eligible returns.

Please check with your bank first — refunds can sometimes appear with a 2–3 day delay even after Razorpay confirms settlement. If it still hasn't arrived, write to hello.captchaco@gmail.com with your order ID.