Policy

Shipping

Quietly packed, gently delivered. Most pieces are made on a print-on-demand basis, so timelines reflect both production and shipping.

Last updated · November 2026

Order processing

Orders are confirmed instantly. Production for print-on-demand pieces takes 2–4 business days. Once produced, orders are dispatched within 24 hours and a tracking link is sent over email and SMS.

PAN India

  • Metro cities: 5-8 business days after dispatch.
  • Tier 2 & 3 cities: 5-8 business days after dispatch.
  • Free delivery on all orders.
  • Cash on delivery is not currently supported.

Tracking your order

You'll receive a tracking link as soon as your order ships. Logged-in customers can also view live status under Account → Orders.

Lost or delayed orders

If something hasn't arrived within the expected window, write to hello.captchaco@gmail.com with your order number. We'll investigate with our shipping partner and resolve it.

Address accuracy

Please double-check your shipping address before placing your order. We can update addresses only before dispatch. Returns due to incorrect addresses are at the customer's cost.

Still have questions?

Write to hello.captchaco@gmail.com — we reply within 48 hours, with a real human warmth.